Terms & Conditions

Last Updated: December 2025

SMS Terms & Conditions

Product Description

By providing your mobile phone number, you consent to receive SMS messages from Al-Shifa Home Health Care Agency related to appointment reminders, service updates, care coordination notifications, billing related communications, and occasional informational or promotional messages related to home healthcare services.

Message Frequency

• Message frequency may vary.
• You may receive 4-6 SMS messages per month.

Message and Data Rates

Standard message and data rates may apply.

Opting Out

You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support

If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team.

Privacy Policy

Your phone number will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.